Human Resource Development and Well-Being
Supporting the Sustainable Development Goals
Plan B believes that people are the driving force behind sustainable growth. Investing in the potential of employees is therefore a vital and ongoing mission, particularly in an era where businesses are shaped by emerging technologies, evolving consumer behaviors, and diverse ways of working.
The Company is committed to strengthening skills and adaptability across all levels of employees, guided by the PLANB Core Value and Brand DNA. This approach fosters organizational engagement while cultivating a culture that upholds the principles of Long-Term Sustainable Value.
Goals and Performance Highlights
Goals
Achieve an employee engagement rate of no less than
90%
Encourage employees to participate more actively in training and skill development programs
Build an open feedback culture within the organization
Organize internal activities to strengthen organizational culture
Performance Highlights
Employee engagement rate reached
89%
Response rate to the employee engagement survey was
96%
All employees received performance evaluations and opportunities for capability development
Average training hours per employee increased by
39%
compared to the previous year
Commitment, Challenge and Opportunity
Commitment
Plan B believes that people are the cornerstone of sustainable growth. The Company is committed to developing the potential of employees at all levels, enhancing skills in line with business transformation, and creating a work environment that promotes engagement, work-life balance, as well as employee health, safety, and well-being.
Challenges
- Adapting to technological advancements and new ways of working
- Meeting rising employee expectations in terms of compensation, benefits, and career development
- Attracting and retaining talented employees amidst increasing competition in the labor market
Opportunities
- Driving reskilling and upskilling, particularly in digital and AI capabilities, to enhance efficiency and innovation
- Building a strong organizational culture that connects employees with corporate values and long-term sustainability
- Strengthening engagement and workplace happiness to improve productivity and reduce turnover
Management Approach and Practices
Employee Care within the Organization
Plan B firmly believes that employees are the foundation of organizational success and sustainable growth. The Company is committed to supporting and enhancing employee potential in all dimensions including quality of life, career advancement, and a supportive work environment, enabling all employees to grow steadily alongside the organization.
Building a Positive Workplace Community
Plan B places great importance on creating a workplace community built on collaboration, mutual respect, and shared happiness. All employees are treated equally, free from any form of discrimination based on gender, age, race, religion, or personal opinions. In addition, the Company continuously organizes recreational and organizational development activities to foster engagement and encourage participation in shaping shared goals and directions.
Health and Well-Being
Recognizing that employee health is a key factor in work performance, the Company implements comprehensive health promotion programs. These include annual health check-ups, wellness leave entitlements for personal and family care, stress management training, and access to professional mental health counseling.
Participation and Grievance Mechanisms
The Company provides multiple channels for employees to voice opinions or lodge complaints, including online feedback systems, dedicated email channels for suggestions or grievances, and one-on-one meetings with supervisors or Human Resources. Every opinion is taken seriously and used to improve HR policies and practices.
Practices to Promote Employee Well-Being
Plan B prioritizes employee well-being across all dimensions including physical, mental, financial, family, and career. The Company promotes work-life integration to ensure long-term productivity and sustainable quality of life.
Fair Compensation and Benefits
The Company provides fair compensation and long-term financial support, including: Statutory severance pay in case of employment termination, A provident fund to support long-term savings, Social security contributions to safeguard health and welfare benefits and Funeral welfare funds to assist employees’ families in the event of loss
Health and Wellness
Employee health is supported through ongoing wellness programs such as annual medical check-ups, health insurance coverage, on-site first-aid facilities, and access to fitness amenities. These initiatives promote physical well-being and a balanced lifestyle.
Family and Quality of Life Benefits
The Company provides family-oriented support, including 45 days of paid maternity leave and 5 days of paid paternity leave during childbirth.
Flexible Work Arrangements
Flexible work policies allow employees to manage their schedules, including flexible hours and options for off-site work.
Career Development and Growth
Employees are supported with continuous training and skill development programs to strengthen competencies and create opportunities for career progression.
Safe and Inclusive Workplace
The Company ensures a safe working environment, free from discrimination, while promoting diversity and inclusion so that all employees feel valued and respected.
During outbreaks of communicable diseases such as influenza or dengue fever, the Company takes proactive measures to protect employee health through preventive and responsive programs, including:
Free annual influenza vaccination for employees
Increased frequency of cleaning and sanitization of shared office areas
Health education initiatives through
In 2024
Sick leave due to seasonal communicable diseases during the rainy season was reduced by
Plan B has appointed a Welfare Committee in accordance with the Labor Protection Act to represent all employees in negotiations with the Company regarding welfare benefits.
Stakeholders Directly Impacted
Employees
Business Partners
